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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Hiatt

Angela Hiatt

May 30, 2025

5  out of  5
rating by Angela Hiatt
"I have worked with Robert for several years and he has always been very pleasant. He is extremely knowledgeable and auto and life insurance and definitely guides people in the right direction! I would highly recommend him and State Farm!"
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Elle Moore

May 17, 2025

5  out of  5
rating by Elle Moore
"Robert was very helpful with all my questions and made sure everything ran smoothly!"
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Nancy Reyes

May 16, 2025

5  out of  5
rating by Nancy Reyes
"All my issues were solved."
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Teodulo Castelo

May 16, 2025

5  out of  5
rating by Teodulo Castelo
"Ana is very professional and she always give me the right answers also I am very happy working with State Farm"
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Lawanda Mangram

May 14, 2025

5  out of  5
rating by Lawanda Mangram
"Anna Ortiz Thank You for your expertise and patience, means a lot to ME, no AI , A real Person over the phone, more personal and genuine,"
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Bre Stachowiak

May 13, 2025

5  out of  5
rating by Bre Stachowiak
"Wonderful service and care!"
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Juan Jacinto

May 2, 2025

5  out of  5
rating by Juan Jacinto
"Excellent customer service"
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Hector

April 24, 2025

5  out of  5
rating by Hector
"Always greatest customer service, Deanna is an amazing employee generous polite and beyond! thank you."
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TANIA VAZQUEZ

April 23, 2025

5  out of  5
rating by TANIA VAZQUEZ
"Robert goes above and beyond, along with Janai. Their professionalism is one of a kind. Our family has been with them for years and look forward to our continued professional relationship."
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Aurea Hernandez

April 20, 2025

5  out of  5
rating by Aurea Hernandez
"Thank you Ana for being so helpful! Made finding coverage affordable and easy. Couldn’t recommend any other office than Rick’s!"
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sam l

April 20, 2025

5  out of  5
rating by sam l
"Ana made shopping for car insurance such a breeze! Nothing beats her help and explanation while shopping for good insurance. At Rick’s office, they make us feel like family!"
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Paola Castaneda

April 18, 2025

5  out of  5
rating by Paola Castaneda
"Best State Farm office! Anna is the best, always there to help with any questions or concerns!"
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Frank Diaz Jr.

April 15, 2025

5  out of  5
rating by Frank Diaz Jr.
"Cori was absolutely great and very helpful answering all my questions!"
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Mark Mejia

April 10, 2025

5  out of  5
rating by Mark Mejia
"Cori is fantastic. Best Service!!"
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Juna B

April 10, 2025

5  out of  5
rating by Juna B
"Robert is very helpful and very informative"
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Rebecca David

April 9, 2025

5  out of  5
rating by Rebecca David
"Great customer service with a real smile. Nothing fake here."
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Alondra P

April 3, 2025

5  out of  5
rating by Alondra P
"This office is filled with warm and friendly people. I am especially grateful to Cori for helping me through the process of getting insurance. She answered all of my questions, which I probably asked her more than once😅 She explained my options and helped me choose the best one for me. I'm happy to know I can reach out again whenever I need to make any changes or just have any questions for her. Thank you!"
We responded:
"Hi Alondra, Thank you so much for your kind words! We’re so glad Cori could help you through the process and answer all of your questions. It’s great to know you’re happy with your insurance choice, and we’re always here to assist you with any future questions or changes. We truly appreciate your trust in us! Have a great day. "
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Carlos Menendez

March 28, 2025

5  out of  5
rating by Carlos Menendez
"Great experience with Ana! She me with everything! 100% recommend! She always answers all my questions and is always there for help"
We responded:
"Carlos, Thank you so much for your kind words, Carlos! We’re thrilled to hear that Ana was able to assist you and provide great service. We truly appreciate your recommendation and are always here to help with any questions you may have. Thank you for being a valued State Farm customer. Have a good day. "
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Dawn Bower

March 28, 2025

5  out of  5
rating by Dawn Bower
"Rick and his staff are the best! If you're looking for great advice on protecting your assets, I encourage you to give them a call. They are a family owned business with deep roots in the AV. You'll find integrity, knowledge, and, of course, a good neighbor!"
We responded:
"Hello Dawn, Thank you for your kind words, Dawn! We’re so glad to hear that you had a positive experience with Rick and the team. We take pride in providing knowledgeable, trustworthy service and are grateful for your support. If you ever need anything else, please don’t hesitate to reach out. We're here to help! Have a great day."
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Daniel Bruce

March 26, 2025

5  out of  5
rating by Daniel Bruce
"Haven’t dealt much with the rest of the agency but Cori is a rockstar who always manages to answer any of my questions or queries. Highly recommended."
We responded:
"Hello Daniel, Thank you so much for your kind words, Daniel! I’m thrilled to hear that Cori has been able to assist you and answer all your questions. We’re grateful for your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don’t hesitate to reach out. Have a great day. "
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Peter Arciga

March 24, 2025

5  out of  5
rating by Peter Arciga
"Cori is always great and patient when receiving payment. She is also very aware of when my policy is going to change and notifies me in advance."
We responded:
"Hi Peter, Thank you for your kind review! We're thrilled to hear that Cori has been great at keeping you informed about your policy changes in advance and providing such patient, attentive service. We truly appreciate your feedback and are grateful for your continued trust in us. If you ever need anything, we're here to help! -Ricardo"
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Jesus Tapia

March 19, 2025

5  out of  5
rating by Jesus Tapia
"I never leave reviews but just wanted to thank Ana for always being there for me every time I had a question about my policies, she's very knowledgeable and always gives me clear and honest options . She's a people's person and I recommend to visit or call her for your insurance needs and she'll guide you and make it simple for you."
We responded:
"Hello Jesus, Thank you for taking the time to leave us a review. We are happy to hear that you had a good experience with Ana. Many of our customers agree with you as do we. Ana is knowledgeable and honest. Thats really wat makes her a people person. I am sure she will appreciate knowing that your first review was because of her hard work. Please let us know if there is anything else we can assist you with. Have a good day. "
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Maria Calderon

March 6, 2025

5  out of  5
rating by Maria Calderon
"Insurance can be tough to understand, but Ana Ortiz made it easy, she's very knowledgeable and took time to explain my coverage and pricing in a way that made sense to me. Highly recommend, she's my go to insurance gal!"
We responded:
"Hello Maria, Thank you for leaving us a 5 Star Review. We agree that Ana is knowledgeable and down to earth. We are glad to hear that you had a good experience with her. Please let us know if there is anything else we can do for you. Have a good day."
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Teo Castelo

March 5, 2025

5  out of  5
rating by Teo Castelo
"Ana Ortiz provided excellent customer service. She was patient, w knowledgeable , and answer all my questions. I would recommend this State Farm Branch(Palmdale, CA). Ask for Ana..!!"
We responded:
"Hello Teo, Thank you for leaving us a 5 Star Review. We are glad to hear that you had a good experience with our Office Manager Ana. She is a customer favorite. Please let us know if there is anything else we can do for you. Have a good day."
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Kainani Gonzalez

March 2, 2025

5  out of  5
rating by Kainani Gonzalez
"My experience thus far as a newly insured, young adult has been very informative and reassuring. Ana Ortiz has been very easy to contact and accommodating to myself as someone with an unpredictable schedule. I'm excited to continue forward this State Farm branch. :)"
We responded:
"Hello Kainani, Thank you for leaving us a 5 Star Review. We are glad to hear that you are able to get in contact with Ana, even with your hectic schedule. We try to have someone always available during regular business hours. We even stagger out Team Members Lunches, so someone is available to assist customers. Please let us know if there is anything else we can do for you. Have a good day."